1. Acceptance of Terms

By accessing or using Zentra Pro’s website or services, you agree to be bound by these Terms of Service.

If you do not agree, do not use the website or services.

2. Services

Zentra Pro provides:

• Virtual assistant staffing
• Talent sourcing
• Candidate matching
• Consultation services
• Remote workforce support
• Administrative staffing solutions

We do not guarantee placement, hiring outcomes, business results, or revenue growth.

3. Client Responsibilities

Clients agree to:

• Provide accurate information
• Participate honestly in consultations
• Treat assistants professionally
• Comply with applicable employment and business laws
• Maintain confidentiality of candidate information

Clients are solely responsible for management decisions and business operations.

4. Candidate and Assistant Matching

Zentra Pro makes reasonable efforts to:

• Screen candidates
• Verify qualifications where appropriate
• Match assistants based on stated requirements

However, we do not guarantee:

• Candidate availability
• Long-term performance
• Compatibility
• Specific business outcomes

Final hiring decisions remain the responsibility of the client.

5. Intellectual Property

All website content including:

• Text
• Graphics
• Branding
• Logos
• Design elements
• Marketing materials

are owned by Zentra Pro or its licensors and may not be copied without written permission.

6. Website Use Restrictions

You agree not to:

• Use the website unlawfully
• Attempt unauthorized access
• Disrupt website operations
• Scrape or harvest data
• Impersonate others
• Distribute harmful code

7. Fees and Payments

Where applicable:

• Service fees will be disclosed before engagement
• Payments are due according to agreed terms
• Late payments may result in service suspension
• Refunds, if offered, will be governed by separate written agreements

8. Limitation of Liability

To the maximum extent permitted by law:

Zentra Pro shall not be liable for:

• Lost profits
• Lost business opportunities
• Indirect damages
• Consequential damages
• Staffing decisions made by clients
• Actions of independent contractors or assistants

Our total liability shall not exceed the amount paid to us for services during the previous three months.

9. Indemnification

You agree to defend and indemnify Zentra Pro from claims arising from:

• Your use of the services
• Violation of these Terms
• Violation of laws or regulations
• Disputes between clients and assistants

10. Confidentiality

Both parties agree to maintain the confidentiality of business information, trade secrets, and proprietary information exchanged during the engagement.

11. Termination

We reserve the right to suspend or terminate access if:

• Terms are violated
• Fraudulent activity is suspected
• Services are misused

Clients may discontinue services subject to any signed agreements.

12. No Employment Relationship

Unless expressly stated in a separate written agreement:

Zentra Pro acts as a staffing and matching service.

Nothing on this website creates an employer-employee relationship between Zentra Pro and a client.

13. Governing Law

These Terms shall be governed by the laws of the jurisdiction in which Zentra Pro operates, without regard to conflict-of-law principles.

14. Contact Information

Zentra Pro

Email: hello@zentra-pro.com